New Mommy Kit
We understand this is an important stage every mommy's life. We would like to make it more of an enjoyment for new mommies by offering this New Mommy Kit. This kit includes:
- Wireless Breast Pump Device X 1 unit
- Nursing Cover X 1 unit
- Indoor Sandals X 1 unit
- Hot Water Bag & Cover (2L) X 1 unit
- Socks (cotton) X 1 pair
- Face Towel (microfiber) X 1 piece
- Postpartum Pads (42CM) X 8 pieces
- Stretchable Pants (Elastic XL) X 1 unit
The day might seem long, but it will eventually brighten up. Only HAPPINESS stays.
1. CREDIT CARD / DEBIT CARD
This option is available upon checking out. You will be notified via email and a digital receipt will be attached, together with the order number.
2. ONLINE CASH TRANSFER
You can transfer fund to our bank account:
Bank Name: RHB BANK BERHAD
Account Number: 21261100013706
Payee Name: Trillion MIles Sdn Bhd
Please email us the bank-in slip and order number.
We provide shipping for all local orders. The shipping fee will be charged RM 6 (less than 2kg) and RM 10 (not more than 5kg) within West and East Malaysia.
Your order will be processed and dispatched within an estimated 2 - 3 working days (excluding weekends and public holidays) from your confirmed payment, Please email us the bank-in slip with your order number for our reference.
Once items have been posted out from THE FAMILY BOOK, we will be emailing your tracking number to you and it is the customer's responsibility to track the parcel. We will not be responsible for lost parcels.
RETURN & REFUND POLICY
THE FAMILY BOOK provides exchange on individual item but not the WHOLE gift package as long as you notify us within 3 days and return
the product(s) to us in its original condition and unaltered (unworn and/or unused with the original packaging) within 14 days from the order date to reach our team.
Articles purchased during the sales period cannot be exchanged.
**An exchange request must be made via email within 3 days upon receipt of the item. The email shall include the receipt number, receipt date, a picture of the item and an explanation of such request. If your exchange request is approved, pack the item in its original packing material and send your parcel using a delivery method that allows tracking.